Curriculum

The Executive Master's in CQSL program provides an opportunity for sustained interprofessional learning, which is quite unique in healthcare education. We opted to create an online program that represents the environment similar to that which healthcare providers and patients are engaged in their professional roles.

The online Executive Master's in CQSL requires successful completion of 32 credit hours. The program is designed to be full time but can accommodate part-time learners. Full-time learners are expected to obtain the degree in approximately 16 months.

During each semester, learners will take 2 courses along with 1 week of capstone work. The only exception is the summer semester where learners will take 1 course along with 1 week of the capstone. During the seventh course, the capstone will span 2 weeks to allow time for presentations.

Executive Master's in CQSL Course Requirements

 

Course Number Course Title Credits
CQSL 501
Introduction to Patient Safety and Quality

The first week of the CQSL program will focus on introducing students to the Georgetown University on-line library collection and providing instruction regarding the conduct of a thorough and rigorous literature review.  Faculty will provide guidance on techniques for the critical review of scientific and scholarly articles. This course will introduce learners to relevant theory, content, tools and methods in the field of patient safety and health care quality. This course also focuses on the historical concepts and current issues of patient safety science and quality care. Through this course learners will begin exploring techniques for effective improvement science and define quality and select/develop meaningful metrics reflecting patient safety and clinical quality for an organization. Learners will begin the development of their capstone project during this course. 

4
CQSL 601
Patient Safety Capstone 1

The content for this longitudinal course begins in the first course and is embedded in all seven courses. Learners will be assigned a capstone mentor during the first course based on the learning domain of the individuals’ choice and interest. Throughout the program, the seventh week of each course will be formally dedicated to content including use of the relevant literature, abstract completion, basic quantitative and qualitative research methodologies, quality improvement, ethics, application in developing, analyzing, and reporting behavioral and/or organizational measures specific to safety and quality care outcomes. Learners will utilize this content during their capstone project design, completion, and presentation.

0.5
CQSL 502
Patient Safety Science, Risk and Mitigation

Leading national patient safety experts and patient advocates will introduce learners to relevant theory, content, tools and methods in the field of patient safety. Learners will be introduced to patient safety problems and high risk contexts for error occurrence and will become fluent with shared decision making and the role of patient advocates. Effective methods for error disclosure will be introduced. Learners will develop proficiency with patient safety risk assessment and improvement methods, principles of safe system design, apology, and related patient safety priorities. The course readings, presentations, hand-on exercises and discussions are designed to develop learners to a level of mastery in the field of patient safety. Learners will continue the development of their capstone project during this course. 

4
CQSL 602
Patient Safety Capstone 2
0.5
CQSL 503
Quality Improvement Methods

Learners will gain working knowledge of basic quality improvement tools, data collection and analytical methods, and project management techniques that are common in the implementation, evaluation, and study of healthcare quality and safety.  Through sessions focused on fundamental concepts of systems-thinking, improvement science, and data collection, organization, and analyses, students will learn to create and use data to answer empirical questions.  The course content will provide a basic understanding of quality metric concepts. Basic statistical tools for data analyses, interpretation, and presentation will prepare learners to critically evaluate quality improvement policies, reports, and measures of clinical performance, efficiency, healthcare quality, and patient safety. Learners will encounter techniques for effective improvement science, quality, and select/develop meaningful metrics reflecting quality for an organization. Learners will continue the development of their capstone project during this course. 

4
CQSL 603
Patient Safety Capstone 3
0.5
CQSL 504
Effective Leadership in Healthcare Organizations

This course introduces learners to organization theory, culture, and leadership specifically related to the health care system in the current safety and quality environment. Historical and contemporary leadership theories will be explored and applied. Exercises and discussions will engage learners in critical and creative thinking about current and potential challenges in healthcare, and the impact of leadership on the creation of a just culture. Learners will delve into ethics and values, negative behaviors, passion, and reward. Upon completion of this course, learners will be prepared to incorporate the values of effective leadership methods into their personal leadership plan specific to safety and quality management. Learners will continue the development of their capstone project during this course. 

4
CQSL 604
Patient Safety Capstone 4
0.5
CQSL 505
Interprofessional Experiences, Communication and Simulation (ON-SITE)

This course includes the onsite residency, led by national safety and quality leaders, and provides a rigorous exercise in practical, professional decision making. This course provides an introduction to advanced communication strategies for safety and quality success in the current and future health care systems. Topics include enhanced communication skills, individual and group design/presentation techniques, error disclosure, hand-off, chain of command, stress and time management, and learning team dynamics. Throughout the course, learners will demonstrate characteristics of creative and critical thinking in individual and collaborative situations, as well as within process challenging and error-ridden situations. Learners will also be challenged to consider the roles of varied healthcare stakeholders in building a safer healthcare system. Learners will continue the development of their capstone project during this course. 

The four-day onsite residency will be held at Georgetown University and taught by Georgetown faculty. The onsite will provide the opportunity for learners to practice and apply the tools and principles introduced in the preceding online courses, and to participate in active learning with cohort members in a face-to-face format.

4
CQSL 605
Patient Safety Capstone 5
0.5
CQSL 506
Policy, Regulation and Economics

Major topics of this course include organizational accreditation and regulatory issues, federal and state constituents and laws, and institutional and individual legal issues in relation to the safety and quality movement. Case laws and specific pieces of health care legislation are reviewed. The principles and theories of economics will be examined as learners continue to evolve with a heightened focus on safety and quality outcomes. Principles, models and practical methods for the economic evaluation of health care services and the role that federal, state, and local governments play in the economics of health care is explored in-depth. Key topics include healthcare reform, budget management, triple aim, expenditures and revenues, and the rising cost of health care. The learner will synthesize and integrate safety science and quality theory and practice for the purpose of developing high-reliability solutions. Learners will be directed toward advancing public policy, quality improvement strategies and medical delivery models that improve and sustain quality health care. Learners will continue the development of their capstone project during this course. 

4
CQSL 606
Patient Safety Capstone 6
0.5
CQSL 507
Creating and Leading Sustainable Change

This course examines the concept of change, both personal and within health care systems. Learners will be expected to use higher level critical thinking skills to assess contemporary challenges and create effective change strategies. Content includes the dynamics of change and how change influences institutional strategic planning. Learners will be required to synthesize and utilize information to demonstrate understanding of how to implement major quality improvement strategies. Learners are required to utilize proven methodologies for effective teamwork, process and measurement, negotiation, and achieve improved and sustained outcomes. How to manage and lead change, counteract resistance to change, and the politics and economics of change are of special focus. Learners will continue the development of their capstone project during this course and will present their capstone at the close of this course.

4
CQSL 607
Patient Safety Capstone 7
1