Executive Certificate in Clinical Quality, Safety & Leadership

2 Semesters

12 Credits

Fully Online

Flexibility for Professionals

What You’ll Learn

Through this program, you will gain a working knowledge of the history and fundamentals of patient safety and quality, implementation science, human factors, the importance of psychological safety and the creation of a just culture, and how leadership drives change in the complex healthcare environment. Students in the certificate program take the first two courses, CQSL 6501 and 6502, followed by either CQSL 6503: Quality Improvement Methods or CQSL 6504: Effective Leadership in Healthcare Organizations.

In 6503- Quality Improvement Methods (Quality Track), you can take your education a step further by sitting for the NAHQ’s Certified Professional in Healthcare Quality® (CPHQ) exam. The only accredited certification in healthcare quality, the CPHQ designation is recognized by the industry as the gold standard and is increasingly preferred or required by employers. 

In 6504- Effective Leadership in Healthcare Organizations (Leadership Track), you will develop leadership skills and techniques by understanding the power of influence, emotional intelligence, and teamwork to enhance your ability to lead in multiple healthcare settings.


Course NameCredit(s)Semester
CQSL 6501 Introduction to Patient Safety & Quality (Required Course)4Fall or Spring
CQSL 6502 Patient Safety Science, Risk & Mitigation (Required Course)4Fall or Spring
CQSL 6503 Quality Improvement Methods (Quality Track)
CQSL 6504 Effective Leadership in Healthcare Organizations (Leadership Track)
4Spring or Summer (6503)
Spring or Fall (6504)

Students pay the per-credit rate.

4 credits | Fall & Spring Semester

This course introduces learners to relevant theory, content, tools, and methods in the field of patient safety and health care quality. During the six weeks learners will begin exploring techniques for effective improvement science, defining patient safety and quality, and selecting/developing meaningful metrics reflecting patient safety and clinical quality for an organization. The course is a high-level overview of the following topics: patient engagement, psychological safety, human factors, high-reliability organizations and the evolving healthcare environment. 

4 credits | Fall & Spring Semester

 Learners are introduced to patient safety issues and high-risk contexts for error occurrence along with safety tools. This course is designed with a longitudinal case study applying patient safety and implementation science skills. Students learn the importance of reporting, just culture, event reviews, health information technology, transparency, and communicating after harm. Learners develop proficiency with patient safety risk assessment, principles of safe system design, apology, and related patient safety priorities.

4 credits | Spring & Summer Semester

Learners gain working knowledge of basic quality improvement tools, data collection, analytical methods, project and change management techniques that are common in quality improvement. Through empirical questions, students utilize statistical tools for data analyses, interpretation, and presentation to critically evaluate quality improvement policies, reports, and meaningful metrics and measures. During the course, relevant discussions focus on regulatory requirements, accreditation, payment methodologies and how they impact quality improvement. 

NAHQ’s industry-standard curriculum is woven into this course. After completion, students have the skills and knowledge to sit for NAHQ’s Certified Professional in Healthcare Quality® (CPHQ) certification. 

4 credits | Fall & Spring Semester

This course explores theory, culture, and change as it relates to healthcare organizational leadership. By examining various leadership styles, influence techniques, teamwork, and ethics, learners develop their individual leadership identities. Based upon best practices, learners develop the values of effective leadership and design a leadership model of their own. Exercises and discussions promote critical thinking about challenges in healthcare and the impact of leadership on creating a safety culture.

Apply Now

Join the Online Executive Certificate in Clinical Quality, Safety & Leadership to take the next step in your professional journey.