Executive Certificate in Healthcare Safety & Leadership

4 credits | Fall or Spring Semester
Prerequisites: N/A

The first week of the CQSL program will focus on introducing students to the Georgetown University on-line library collection and providing instruction regarding the conduct of a thorough and rigorous literature review. Faculty will provide guidance on techniques for the critical review of scientific and scholarly articles. This course will introduce learners to relevant theory, content, tools and methods in the field of patient safety and health care quality. This course also focuses on the historical concepts and current issues of patient safety science and quality care. Through this course learners will begin exploring techniques for effective improvement science and define quality and select/develop meaningful metrics reflecting patient safety and clinical quality for an organization. Learners will begin the development of their capstone project during this course.

4 credits | Fall or Spring Semester
Prerequisites: N/A

Leading national patient safety experts and patient advocates will introduce learners to relevant theory, content, tools and methods in the field of patient safety. Learners will be introduced to patient safety problems and high risk contexts for error occurrence and will become fluent with shared decision making and the role of patient advocates. Effective methods for error disclosure will be introduced. Learners will develop proficiency with patient safety risk assessment and improvement methods, principles of safe system design, apology, and related patient safety priorities. The course readings, presentations, hand-on exercises and discussions are designed to develop learners to a level of mastery in the field of patient safety. Learners will continue the development of their capstone project during this course.

4 credits | Fall or Spring Semester
Prerequisites: N/A

This course introduces learners to organization theory, culture, and leadership specifically related to the health care system in the current safety and quality environment. Historical and contemporary leadership theories will be explored and applied. Exercises and discussions will engage learners in critical and creative thinking about current and potential challenges in healthcare, and the impact of leadership on the creation of a just culture. Learners will delve into ethics and values, negative behaviors, passion, and reward. Upon completion of this course, learners will be prepared to incorporate the values of effective leadership methods into their personal leadership plan specific to safety and quality management. Learners will continue the development of their capstone project during this course.